This Privacy Policy governs the manner in which Troop Pharmacy (“we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (“you” or “users”) of the TroopPharm.com website (“the Website”). This Privacy Policy applies to the Website and all products and services offered by Troop Pharmacy.
Information We Collect
1.1 Personal Identification Information: We may collect personal identification information from users in various ways, including when users visit our Website, register on the Website, place an order, fill out a form, subscribe to our newsletter, respond to a survey, or engage in other activities on the Website. The personal identification information we may collect includes, but is not limited to, your name, email address, mailing address, phone number, and payment details.
1.2 Non-personal Identification Information: We may collect non-personal identification information about users whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer or device used, the operating system, the Internet service providers utilized, and other similar information.
How We Use Collected Information
2.1 Personal Identification Information: We may collect and use personal identification information for the following purposes:
a) To process orders and provide customer service: We may use the information you provide to process your orders, communicate with you about your orders, and provide customer support.
b) To personalize user experience: We may use the information to understand how our users as a group use the services and resources provided on our Website and to personalize the user experience.
c) To improve our Website: We may use feedback you provide to improve our products and services, enhance the user experience, and customize our offerings.
d) To send periodic emails: We may use the email address provided to send information and updates related to your orders, respond to inquiries or other requests, and send occasional promotional emails. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
2.2 Non-personal Identification Information: We may collect and use non-personal identification information for the following purposes:
a) To analyze trends and improve our Website: We may use non-personal information to analyze user trends, track user interactions, and gather demographic information to improve our Website, products, and services.
b) To enhance Website security: We may use non-personal information to monitor and detect fraudulent or unauthorized activities and to ensure the security of our Website and users.
How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.
Sharing Your Personal Information
4.1 Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our business, conducting our operations, or serving our users. These third parties may include payment processors, shipping providers, customer service providers, and marketing partners. We take reasonable steps to ensure that these third parties handle your information with the same level of confidentiality and security as we do.
4.2 Legal Requirements: We may disclose your personal information if required by law, court order, or other governmental or regulatory authorities.
Third-Party Websites
Users may find advertising or other content on our Website that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Website. Browsing and interaction on any other website, including websites that have a link to our Website, is subject to that website’s own terms and policies.
Changes to this Privacy Policy
We have the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
Your Acceptance of these Terms
By using our Website, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Website. Your continued use of the Website following the posting of changes to this Privacy Policy will be deemed as your acceptance of those changes.
Contacting Us
If you have any questions or concerns about this Privacy Policy, the practices of this Website, or your dealings with us, please contact us at the following address:
Troop Pharmacy 2, Dr Fasheun Street, Off Century hotel bus stop Ago Palace way, Okota Lagos, Nigeria.
Effective Date: June 1, 2023